What are the primary responsibilities of a Duty Manager in a licensed premise?

The primary responsibilities of a Duty Manager in a licensed premise crucially include overseeing the sale of alcohol and ensuring compliance with relevant laws and regulations. This role is vital for maintaining the integrity of the establishment and protecting the health and safety of patrons.

Compliance involves ensuring that the venue adheres to the Sale and Supply of Alcohol Act, which encompasses checking that staff members serve alcohol responsibly, verifying that customers are of legal drinking age, and managing intoxication levels among patrons. By enforcing these regulations, the Duty Manager helps prevent illegal activities such as underage drinking and over-serving alcohol, which can lead to serious legal repercussions for the venue.

While overseeing kitchen operations and staff training, monitoring sales, and handling customer complaints are important aspects of running a licensed venue, they do not specifically capture the core responsibilities related to managing the sale and supply of alcohol or compliance with licensing laws. These other duties support the overall operational effectiveness of the venue but do not carry the same level of regulatory importance as ensuring that alcohol sales are conducted responsibly and legally.