What is the role of a License Controller in a licensed establishment?

The role of a License Controller in a licensed establishment primarily revolves around ensuring compliance with the Sale and Supply of Alcohol Act. This involves making certain that all practices within the establishment align with legal requirements regarding the sale and distribution of alcohol. The License Controller holds the responsibility of understanding the laws surrounding alcohol licensing, including age restrictions, serving limits, and the proper handling of intoxicated patrons.

By adhering to these regulations, the License Controller helps to maintain a safe and responsible environment for customers and staff alike. Their oversight is crucial in minimizing risks associated with alcohol consumption, such as underage drinking and over-serving, which can lead to legal repercussions for the establishment.

While managing financial transactions, promoting sales, and training staff on customer service are important aspects of running a successful business, they do not define the core responsibility of the License Controller, which is fundamentally about legal compliance and safety in the context of alcohol service.