What must a license controller ensure regarding staff training?

A license controller has a crucial responsibility to ensure that staff receive adequate training on alcohol service and responsible consumption. This is essential not only for compliance with legal obligations but also for promoting a safe environment for patrons and the community.

Training on alcohol service includes educating staff about the laws surrounding the sale and consumption of alcohol, recognizing signs of intoxication, and understanding how to refuse service responsibly. It also encompasses guiding employees on how to promote responsible drinking behaviors among patrons, which is vital to prevent issues such as overconsumption and related social disturbances.

This level of training helps to minimize the risks associated with alcohol service, protecting both the establishment and the patrons. It fosters a culture of awareness and responsibility, which can enhance the reputation of the venue. Ensuring staff are well-trained in these areas aligns with the broader goals of harm reduction and public safety in the context of alcohol service.

In contrast, the other options fail to address the critical need for comprehensive training related to alcohol service, which is mandated by regulatory frameworks to uphold standards of safety and compliance within the hospitality sector.